Upgrade Offer for Generation I HEX ezCAN owners

Get $100 off a new HEX ezCAN

Times have moved on.
Your riding experience deserves the best equipment – and we want to put it in your hands.

That’s why, if you currently own a Generation I HEX ezCAN, we’d like to thank all early HEX ezCAN adopters by offering assistance to the value of US$100 to trade in your Generation I HEX ezCAN for BMW against any brand-new Generation II HEX ezCAN of your choice.

The latest generation HEX ezCANs offer a variety of improvements over Generation I devices, including:

  • Full compatibility with all new HEX ezCAN accessories and features – we have lots of exciting tech developments coming your way!
  • While Generation I HEX ezCANs have two high-power output circuits with maximum output of 10 Amps each and two low-power output circuits with maximum output of 4 Amps each, all Generation II HEX ezCANs have four high-power output circuits with maximum output of 10 Amps each.
  • Support for up to two individually operated sets of auxiliary front lights. This allows you to change the intensity of each set of lights individually, and turn one or both light pairs on and off while on the move.
  • Support for auxiliary turn signals.
  • Support for heated gear.
  • Support for run/brake/turn lights.Support for other types of 3-wire accessories, such as the Innovv K2 Dashcam.
  • Support for auxiliary front fog lights (in conjuction with the HEX ezSWITCH).
  • Support for Scottoiler automatic chain lubrication systems.
  • Support for up to 16 individual smart accessories, through the HEX ezBUS (white) power circuit.
  • Ability to disable unused power circuits.
  • Expanded make and model support: since releasing the new generation of HEX ezCAN, Hex supports a large selection of popular BMW, Ducati, Harley-Davidson, Honda, Husqvarna, KTM, Triumph and Yamaha motorcycles. To browse the full range of bikes for which HEX ezCANs are currently produced, click here.
  • Compatibility with the HEX ezCAN Adventure Sleeve. This is designed to slip over the HEX ezCAN device, providing an additional layer of protection from the elements, but also allows for the HEX ezCAN device to easily sit or mount against the framework of the bike, thanks to its curved base.
  • Full compatibility with our current range of ezCAN accessories and spares, including the optional HEX ezCAN Extension Cable Kit. This provides you with all you need to easily and quickly connect front auxiliary lights, brake lights, horn, and other accessories to your HEX ezCAN, with additional connectors for other accessories.

Of course!

Whereas Generation I HEX ezCANs were made for BMW only, Generation II HEX ezCANs are made not just for CAN-bus-equipped BMWs, but also for a wide variety of CAN-bus-equipped Aprilia, Ducati, Harley-Davidson, Honda, Husqvarna, KTM, Triumph and Yamaha models as well.

No matter which motorcycle make you want a Generation II HEX ezCAN for, here’s what to do:

  1. Go to the HEX ezCAN Installation Guides page.
  2. Click the box with your chosen motorcycle make on it.
  3. The page you land on will show you a list of all motorcycle models the relevant HEX ezCAN is compatible with.

To take advantage of the upgrade offer, complete the Submit and Upgrade Offer Request form at the bottom of this page.

All compulsory fields in the form (marked with asterisks) must be filled to qualify you for an upgrade, and to grant the $100 discount on a Generation II HEX ezCAN of your choice. If you would like to know how we process your data, please refer to our Privacy Policy.

Here is how the upgrade process works:

  1. Our team will be notified of your request, and will contact you within 1 to 2 business days.
  2. Your Generation I HEX ezCAN will be subject to confirmation of eligibility for the upgrade.
  3. You will be issued a coupon code. This code must be entered on our international online store as part of the process of ordering your new Generation II HEX ezCAN.
  4. After your Generation I HEX ezCAN has been removed from the bike it is fitted to, our team will ask you to provide evidence that you have successfully and safely destroyed the Generation I HEX ezCAN. This can be done by cutting the battery cables (positive and negative) at the point where they enter the main body of the device.

For the full Terms & Conditions of the upgrade offer, please refer to the What are the full Terms & Conditions of the upgrade? FAQ on this page.

The full Terms & Conditions of the Generation I-to-Generation II upgrade offer are as follows:

  • Coupon codes issued for the $100 discount will be valid for 14 days from their date of issue.
  • Coupon codes will only be valid for the correspondence email address you provide in the Upgrade Offer Request form.
  • Only one coupon code will be issued per Generation I HEX ezCAN device.
  • A single coupon code is only redeemable against the HEX ezCAN device variant you request through the Upgrade Offer Request form.
  • Only one new Generation II HEX ezCAN will be supplied per Generation I HEX ezCAN identified and destroyed as part of this upgrade offer.
  • Shipping, import duties, and taxes are the customer’s responsibility.
  • This offer is available directly through Hex Innovate, or through any authorized distributor of Hex Innovate products participating in the upgrade program.
  • Coupon codes issued under the terms of this upgrade offer cannot be redeemed in conjunction with any other HEX Innovate offer or promotion.
  • Coupon codes issued under the terms of this upgrade offer cannot be exchanged for vouchers, or used as a discount on any other HEX Innovate product.
  • If evidence is not received by Hex Innovate that the Generation I HEX ezCAN being upgraded has been duly destroyed within 30 days of the upgrade order date, the new HEX ezCAN received by the customer will be disabled.

Yes. This offer is available through any authorized distributor of HEX Innovate products participating in the upgrade program, and is also available directly through HEX Innovate.

If you would like to purchase the upgrade through your local distributor:

  • Please contact your chosen distributor directly to find out if they are participating in this offer. You can find a worldwide list of authorized distributors of HEX Innovate products at this page.
  • View the list of countries we are unable to ship to at this page.

HEX ezCAN

Submit an Upgrade Offer Request

IMPORTANT: For some motorcycle makes, different sub-types of HEX ezCAN are produced for different models.
When choosing your HEX ezCAN, the selection is made at your own risk. Make absolutely certain that you are choosing the correct HEX ezCAN for your specific motorcycle model.

To choose the correct Generation II HEX ezCAN with absolute confidence:

  1. Go to the HEX ezCAN Installation Guides page.
  2. Click the box with your chosen motorcycle make on it.
  3. The page you land on will show you a list of all motorcycle models your chosen HEX ezCAN is suitable for.

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